Dispatch
Use cases

If you can describe the job, you can hire for it.

There's no fixed role catalog — start with the parts of the business you'd rather not do, and shape a staff member around each one with a job description, manuals, and apps. Here are two we see hired first.

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Aria, a customer support staff member

Aria

Customer Support Rep

Aria works your support queue by the book — your book. She follows the refund-policy manual you wrote, drafts replies in your voice, and in ask-first mode nothing irreversible leaves without your one-click approval.

What Aria handles

  • Triages incoming requests by topic and urgency
  • Follows your policy manuals — and stays current when you edit them
  • Drafts replies in your brand voice
  • Asks approval before refunds or anything irreversible
  • Emails you a digest when the queue is clear — reply to brief her back

Tools Aria uses

EmailManualsYour helpdesk

Aria → customer reply (awaiting your approval)

“Hi Maya — sorry about the trouble! It looks like the discount code expired on Friday. Per our policy I can apply a fresh one to your order — just say the word.”

Sam, a sales outreach staff member

Sam

Sales Outreach SDR

Sam turns a list of accounts into booked conversations. He researches each prospect on the live web, writes like a person, and schedules his own follow-ups — they fire on time whether or not you're online, and he emails you when a thread heats up.

What Sam handles

  • Researches accounts on the live web before the first email
  • Drafts personalised outreach in your voice
  • Schedules his own follow-up cadence — and keeps it, tab closed or not
  • Keeps notes and files on every account so context never resets
  • Emails you when a prospect replies or a decision is needed

Tools Sam uses

Web researchEmailYour CRM

Sam → outreach (draft)

“Hi Priya — saw the team just shipped your new pricing page. The motion you're using mirrors what worked well for our customer at Vantage. Worth a quick 15 minutes next week to compare notes?”

Private beta

Have a different role in mind?

Bookkeeper, recruiter, researcher, ops assistant — if it's work you'd rather hand off and you can write the job description, Dispatch can staff it. We're in private beta; approved testers can sign in, and broader access is coming soon.

Private betaDispatch is invite-only right now. Already a tester? Sign in